Keeping business travellers healthy

Keeping our business travellers healthy is an obvious duty of care focus for a travel manager. Consider that mental health visits conducted virtually can help our travelers stay mentally and emotionally healthy. This is just as important as their physical well being. If an insurance program does not cover telemedicine/virtual behavioral and mental health visits, perhaps providing coverage for one of the interactive apps or online therapy portals is an option for your travelers. Providing business travelers with options that improve the consistency in their treatment is crucial. Especially since traveling for business demands the employee’s flexibility for the benefit of the company.

The reality is that we have the technology for business travelers to do their work from almost anywhere. As travel managers we need to better align the benefits our companies offer to our traveler’s needs. Start by evaluating what type of benefits your company does offer. True, you may have to think creatively about how to ensure that your travelers are covered while on the road, but it’s incredibly important.

Access to care

As travel managers, we need to always put ourselves in the shoes of the traveler. Think about what you would do if you needed care while on the road. Think outside of the emergency room and urgent care scenarios – it’s likely that our travelers need something different than just knowing where the closest urgent care or hospital is. Consequently we need to make sure they have the tools needed to do their job well. One tool is knowing how to access care that is reliable, consistent, and readily available while traveling.

Virtual doctor visits

Keeping our business travellers healthy is an obvious duty of care focus for a travel manager. Many insurance plans now include virtual visits or telemedicine services. Many health insurers are actually incentivizing patients to try these services in lieu of an emergency room, urgent care, or office visit. The convenience that they offer for a business traveler cannot be undervalued. Imagine being able to see your physician about a suspected sinus infection from your hotel room in another city rather than having to suffer through the pain until you get home days later.

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