Customer Experience

Customer experience
On the 9th September Darryl Erasmus joined our conversations that count Wednesday and enlightened us to Customer Experience. Darryl Erasmus is a commercially centred, Client Guest Visitor Experience strategist with extensive knowledge in the domestic tourism market. He was interviewed…

Travel Radar- Travel app

Conversations that count have become a weekly event for members and loyal delegates since the beginning of May 2020. This week Nikunj Agrawal introduces his latest development: Travel Radar. Development started in India when travel stopped world wide and Nikunj…

Smart Women On Purpose

Smart Women on Purpose
Mihri Hatun, a lady poet who wrote many centuries ago. “A talented women is better than a thousand untalented men, and a women of understanding is better than a thousand stupid men.” GBTA SA with Robyn Christie – Just Saying……

GBTA SA supporting travel and tourism

Travel and tourism in South Africa has been thrown into crisis by the COVID-19 pandemic, putting thousands of businesses and jobs at risk. August 2020 brings the recovery plan for generating travel and tourists to our beautiful country with it’s…

Coronavirus (COVID-19) update

coronavirus
Alexandria, VA (March 10, 2020)—The coronavirus (COVID-19) continues to impact the global business travel industry, with companies canceling meetings and instituting blanket business travel cancellations, according to the latest research conducted by the Global Business Travel Association (GBTA).  GBTA members…

Keeping business travellers healthy

Keeping our business travellers healthy is an obvious duty of care focus for a travel manager. Consider that mental health visits conducted virtually can help our travelers stay mentally and emotionally healthy. This is just as important as their physical…