|07h30 – 09h15||Breakfast, Travel Expo and Networking|
|09h15 – 09h30||Opening and Welcome|
|09h30 – 10h15||How the Corporate payments revolution is transforming travel programs
Virtual, mobile and “invisible” technologies are opening up previously unimaginable opportunities for improved travel manager data and control yet also a radically improved traveller experience. How will your travel program change and improve as a result?
Kevin Lomax – Diners Club International
|10h15 – 10h55||Round up of the Public Sector Travel Management News
How will all the recent changes in the National Treasury Travel Framework impact your travel program? This session will give travel agents, travel buyers and suppliers an opportunity to better understand the impact and what to expect in 2017.
Johanna Mukoki – Travel With Flair
|10h55 – 11h15||The growing role of Artificial Intelligence and Virtual Reality in travel
Travel is a deeply experiential activity, dominated by service and “the personal touch”. On the extreme opposite of the spectrum, it is hard to imagine anything more inhumane than war… and that is where our story begins.
The journey will take us from the origins of Artificial Intelligence through to today’s world where your trip can be planned by an A.I. and where a driver-less car could pick you up at home, a pilot-less plane could fly you to your destination, a robotic concierge could greet you at your hotel and a chatbot could assist you en-route with a variety of services. Overlaid on this is the world of virtual and augmented reality and holo-portation. The future is certainly not what it used to be!
Why is all this significant? AI has the potential to be the most disruptive technology the travel industry has seen since the advent of the internet. Join this fascinating session and learn more about these disruptive technologies and how they will be impacting your travel program.
Dr. Roderick Ross – Ross Consulting
|11h15 – 12h00||Networking and Travel Expo|
|12h00 – 12h45||Travel Technology
This session will focus on the role technology is playing to enhance and optimize not only the corporate travel booker but how travel agents are using travel technology far beyond the traditional GDS. We will also talk to frequent travelers who share their views on OBT’s like booking.com, agoda, hotels.com. gotogate and budgettravel versus traditional TMC’s. Travel technology is touching every sector of the industry, this session promises to enlighten!
Richard Addey – Sabre
|12h45 – 13h05||3rd Party services – who can you trust?
This session will look at 3rd party services like Travel Insurance and Visas that are purchased by Travel Buyers and the mistrust and confusion surrounding them.
The FSB has placed the industry under scrutiny, find out what’s happening in this space to ensure you are abreast of the latest developments.
Jason Veitch – TIC
|13h05 – 13h45||What does the future of car rental look like?
Join this session as we look at ‘Door to door itineraries’, Car rental insurance, keyless car rentals, Driver-less cars, the continuous ride and so forth. How will Uber4Business effect your travel program?
Marc Corcoran – President of SAVRALA
|13h45 – 15h00||Lunch and Travel Exp and Networking|
|15h00 – 15h40||Hospitality of the future – The impact of consolidation, distribution and personalisation
Is the pace of development exceeding demand? Global and local Hotel Group mergers have led to multi-brand multi-operator groups. How will this impact your travel program? Corporate Travellers are also looking for a more individualized experience. This session will look at what hotel groups are doing to stand out and what travel buyers should be considering during their negotiations. This session will also look at how location based Augumented Reality is giving travellers real-time information to make buying decisions easier.
Brendon Hart – Marriot
|15h40 – 16h00||Emerging payments and travel
An industry expert will look at emerging payments, blockchain and the impact on the travel experience. Join this session to gain insights from an industry expert.
Wendy Pienaar – Standard Bank
|16h00 – 16h30||30 Networking break|
|16h30 – 17h10||Economist – Dr. Roelof Botha
Dr Roelof Botha is a regular commentator and columnist on topical macroeconomic issues including forecasting of key economic indicators. He has authored more than 500 articles, books and research publications. During this session, Dr Botha will captivate the audience with his unique style of blending the serious matters of economics and politics with the lighter side of life.
Dr. Roelof Botha
|17h10 – 17h55||A view from the top – what does 2017 hold?
Airline Executives share their views on the 2016 landscape and what lies ahead in 2017.
Erik Venter – Comair
|17h55 – 18h00||Recap Day 1|
|18h00 – 19h00||Wine Tasting with Diners Club International and Refresher break
|19h00 – 23h00||Gala Awards Dinner and Charity Auction|
|07h30 – 09h20||Breakfast, Travel Expo & Networking|
|09h20 – 09h30||Welcome and reflections on Day 1|
|09h30 – 10h15||‘After tomorrow’
Hear from the head of Sabre Innovation and Tech Evangelist EMEA on the power of technology affecting our lives.
Joakim Everstin – Sabre
|10h15 – 10h50||Corporate sustainability strategies and travel suppliers
Should Travel Buyers seek-out hotels that share their corporate sustainability objectives or vision? Should Travel Buyers be making greater inroads into the establishment of a more sustainable travel culture in SA? Where can you get the latest guidance on reducing emissions in travel and meetings programs?
This session will unpack the global trends and need for travel buyers to demand sustainability from travel suppliers.
Catherine McGavock – GBTA
|10h50 – 11h10||NDC updates: Collaborating for a better future
Dusan Kostic is the Regional Director for IATA ME and Africa. Join this session to hear more about global airline spend and an update on the IATA NDC project.
Dusan Kostic – IATA
|11h10 – 11h50||Networking & Travel Expo|
|11h50 – 12h05||Travel Buyer reflections on 2016
Travel Buyer Award finalists
|12h05 – 12h45||Duty of Care: Why should you care?
A nonchalant attitude toward local safety threats could land travel Buyers and their TMCs in hot water. Recent events, such as the unrest in Tshwane and the US terror alert issued in South Africa due to terrorist groups allegedly planning to carry out attacks in places where US citizens congregate, have highlighted the issue.
Our panel of experts will discuss best practices and future solutions available to address the Duty of Care component of your travel program. Attend this session to ensure you can develop a comprehensive travel policy and avoid the legal pitfalls when a breach of duty of care occurs.
Adv. Louis Nel
|12h45 – 13h25||“Perspectives from a Horses Arse….”
This Keynote address is delivered by Paul Tilstone, twice listed as one of the world’s top 25 business travel industry influencers by the Business Travel News, USA and listed in the UK’s Buying Business Travel Hotlist.
Paul Tilstone – Festive Road
|13h25 – 13h30||Closing remarks|
|13h30 – 15h00||Lunch & Travel Exp|