Understanding the Requirements of Travel Buyers as Travel Management Solutions Evolve.
It is widely recognized that the impact of technology innovations and forward-thinking corporations are changing the way business travel is done. The age of the customers and the employees makes it possible for them to get what they want, when, where and how they want it – they are making digital a core part of their lives. The reality is more travel technology players are building direct
relationships with traveling employees (e.g. Uber, AirBnB). The question is–how do travel
managers keep up, while retaining control and visibility to ensure travel compliance?
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