Conference 2019


23rd and 24th October 2019

Join GBTA Southern Africa at our annual conference.  Register today.

How would you define today’s corporate travel buyer?

Is it someone who manages the travel experience for their organisation’s employees? Do they micromanage every aspect of transportation and accommodation for their travellers? Are they also involved in the planning and execution of corporate meetings and events? How has this role changed over the past year? Decade? Century?

It is undeniable that the role of the travel buyer is evolving.

Tomorrow’s travel professionals are being defined by emerging technologies which have transformed the modern managed travel experience. Every day, new roles and responsibilities are developed for travel buyers – this all includes procurement, human resources, security/risk mitigation and meetings management. New security risks have altered the very identity of the travel professional, who now have to factor current geopolitical issues into consideration.

Register today for the GBTA Southern Africa Conference 2019 – where the next generation of travel professionals meet world-class education and networking with industry-leading suppliers.


Black Eagle Boutique Hotel & Conferences

88 Doreen Road, Poortview, 1724 Roodepoort, South Africa

Black Eagle Hotel

BOOKINGS & ENQUIRIES: (011) 958 5225

Click here to view Sponsorship Opportunities – Contact Sharon Richards-Lund 082 823 9720

Pre Conference Education:

Tuesday 22nd October

08h30 – 16h30Advanced Principles of Business Travel Management ™ Course

Agenda – subject to change

Wednesday 23rd October

07h30SAP Concur Registration
08h50Welcome – GBTA Chair Maureen Masuku

Board Update

Moderator and Board Member; Robyn Christie

Maureen Masuku, Head:Travel & Marketing Sourcing, Rand Merchant Bank

Fikile Nkala, Group Travel Co-ordinator, Super Group

Sue-Ann Tredoux, Travel Manager, Tsebo

Leanne Margo, Regional Sales Manager, First Car Rental

Phale Naake, Director: Strategic Procurement – Government Travel Services

09h30The influence of holography and augmented reality on travel behavior has been discussed for years. However, its applicability and effects were difficult to assess – until now! Come and witness mixed reality in real-time! Discover how this fascinating technology could be suitable for everyday use and how it can change our world as we know it. Learn through hands-on examples how some companies are already using mixed reality and the impact on their travel program.
10h00Coffee and networking

The world of travel has evolved, have your TMC fees?

The world of travel and our role as Travel Management Companies is continuously evolving. Meeting the ever-growing needs of customers from requiring technology, BBBEE ratings, reporting, gathering and analysing data and keeping up with the evolution of Artificial Intelligence. Yet, with all this advancement, our fees in the market have failed to evolve with it. Join this session and Lloyd will unpack how travel management fees have in-fact declined over the years and the potential impact on our future.

Lloyd Barkhuizen, GM Corporate Sales, FCTG

11h40GBTA HUB  Demo

Travel Buyer and Risk

The role of the travel buyer is constantly changing, with travel buyers now taking on responsibilities that extend far beyond travel management. This session provides you with tips and techniques to ensure the safety and security of your corporate traveller when visiting foreign destinations.

Ben Weaver, Founder and Managing Partner, Zero Foundation

13h30GBTA/National Treasury Feedback Session

Industry Feedback Session

Phale Naake,  Director: Strategic Procurement – Government Travel Services

Guyck van Heerden, Managing Director, EZ Shuttle

Sailesh Parbhu, Managing Director XL Nexus and ASATA Board Member

Kananelo Makhetha, Chief Executive Officer, Club Travel – Corporate

14h40Coffee and networking

Get Ready for the Next Gold Rush: Data as the New Digital Currency

Over the past several, years, the amount of data available to travel managers has rapidly increased with two simultaneous factors: the significant decrease in data storage costs and increase in tracking many aspects of the travel journey via suppliers such as the TMC, airlines, hotels and more. This had led to increasing complexity, but offers a golden opportunity to those who are able to mine this data effectively. Join this session for best practices and strategies to take advantage of the next “gold rush” – the digital currency of data.

Alan Low, Managing Director, Purchasing Index


Merging Travel & Meetings: What’s the Next Evolution of Travel Management?

Up until now, travel & meetings were viewed through different lenses in most companies. 54% of GBTA respondents say they now manage transient and meetings in the same department. In the landscape of the future, what does an optimal program structure look like? What competitive advantage do organizations gain either in the supplier market or in their own by creating a holistic strategy? This session aims to generate critical dialogue and to provide examples on how to create a new strategy and key points to sell it within your organization.

16h20Wrap up
17h30Sundowners at the pool
19h00Networking Supper

Thursday 24th October

08h45Registration and Commencement of Conference

Reflecting on the GBTA Conference in Turkey

Maureen Masuku, Head:Travel & Marketing Sourcing, Rand Merchant Bank

Sue-Ann Tredoux, Travel Manager, Tsebo


For many years IATA and the airlines have been teasing the travel market about the imminent change in distribution and remittance processes.  We have waited in trepidation but “stuff just got real” and travel companies are re-engineering their businesses to manage the change, but what effect will this have on the corporate customer?  The same customers who may have avoided Low-Cost Carriers a few years ago and are now fully engaged because the value moved beyond price.  In this session, we will facilitate a discussion focusing on how some of these issues will impact the Travel Buyer.

Moderator:  Robyn Christie

Brian Kitchin, Executive Manager: Sales and Distribution, Comair

Sue-Ann Tredoux, Travel Manager, Tsebo

Maureen Masuku, Head:Travel & Marketing Sourcing, Rand Merchant Bank

10h15Coffee and networking

Business confidence remains under pressure, despite a number of impressive “green shoots” pointing to a possible economic revival.
Award-winning economist, author & columnist, Dr Roelof Botha, will shed light on the reasons for this paradox and reflect on the chances of substantially higher economic growth in 2020.

Dr. Roelof Botha 


Preparing for NDC – a Travel Manager’s guide as the 2020 target looms

As the 2020 target for New Distribution Capability (NDC) looms (21 airlines, 20% distribution), the picture for corporate travellers and travel managers is becoming clearer in terms of the benefits, challenges and opportunities of IATA’s NDC standard. And that picture is one that combines NDC-enabled corporate online booking tools with an enhanced level of service and care, the human touch. In this focus on NDC, we look at what travel managers need to do to prepare for the target which looms large on the horizon. How will the TMC and Travel Manager have to change “business as usual” to ensure they keep their hand on the steering wheel and firmly focussed on a bright NDC future for their company and their travellers.

Natalia Rosa, Managing Director, Big Ambitions

12h30Prize Giving
13h00Wrap up and Conference closes


Hole in One

Silver Star Casino

Delegate Rates:

R 2 350 Buyer Member
R 3 450 Supplier Member
R 3 450 Non Member Buyer
R 4 450 Non Member Supplier

Membership special for conference delegates – R 3000 per annum less 20%

Register now