Join GBTA Southern Africa on 25 and 26 October 2023 for our annual conference at Peermont Hotel Emperor’s Palace.  Attend our conference to (re) connect and grow your valuable relationship with your fellow travel professionals. (Re) collaborate to get back to travel and back to business. Here is the opportunity to (re) communicate, plan and evolve for the future of the travel industry.  You will be equipped with new knowledge, expertise and the ability to prepare for the return of business travel.

Interested in showcasing your brand at the conference?  We have a number of options for you to consider. Please send an email and we will contact you to answer any questions you may have.  Click here to download  Sponsorship 2023 .

Download the GBTA SA Conference 2023 Brochure.

Join GBTA Southern Africa at Emperors Palace from 25-26 October 2023.  We will have plenty of networking sessions, 10 educational sessions with great speakers and panel discussions.

You will have numerous opportunities to network during our lunches and the special gala dinner.  Make us of the opportunity to grow your knowledge and your travel professional community.

Should you wish to book accommodation for the conference please use the links below.

Mondior Hotel  

Metcourt Hotel 

Wednesday: 25 October 2023



Networking Breakfast

Registration sponsored by Airlink


Commencement of Conference


Welcome by Robyn Christie


Responsible travel

Sustainability is becoming a top priority for multi nationals and is taken care of in off-setting carbon footprint by companies via policy. In a South African context energy has become an unintentional talking point for all the wrong reasons.

Chris Yelland


Supplier relationship management

Are your supplier relationship really strategic and balanced?  Hear from travel program managers and suppliers who have built best in class relationships – Building balanced programs with their suppliers that hold both sides accountable to drive program performance and success.  From developing KPIs and agreed metrics for success to score carding and structured business reviews, the panel will share best practices and insights. 

Moderator: Robyn Christie
Shelley Summers, General manager at Tourvest Travel Services
Wendy Dieterrle, Operations Manager Travel & Fleet Foschini Retail Group (Pty) Ltd


Coffee and networking sponsored by Rennies BCD Travel


Future travel trends

2023 is the year that travel fully recovered. Sure, there continue to be weaknesses in demand, issues with supply, and a nagging worry about the broader economy, but everything points to travel getting back to the status quo.

The State of Travel 2023 report is a positive report, but we want the industry to be clear-eyed about the persisting and upcoming challenges. How does the travel industry in South Africa compare to the rest of the world?

Morongwa Moraladi Special Analyst South African Tourism


Brand awareness – Amoq Travel


Lunch – sponsored by Mastercard


Airlines & Customers – Are they Aligned?

Airlines continue to evolve the way they serve and reach their customers. In this session, key stakeholders from the airlines, intermediaries and corporate customers debate how closely aligned they really are.

Shabnam Vadachia, Head of Sales Market South Africa at SAA
Koos Mhlongo – Sales Manager Africa, Airlink
Joey Kanyago, Travel Manager at  IDC


Brand Awareness Session – My Residence


Refreshment break sponsored by Club Travel Corporate


How Do We Get to Payment Paradise?

Come join industry thought leaders as they take you through the journey of the current, near-future, and long term travel industry payment landscape. Buyers and suppliers alike should attend this session to understand how virtual payment is continuously evolving in and beyond hotel applications and how current opportunities are shaping what will be available to the market near term and in the future.

With an end goal of Eutopia, we will share insights into the technologic innovations that contribute to optimizing all aspects of the travel payment ecosystem. Educating the industry on how the VCC works.

Vanessa Kimmie, Head of Public Sector at Diners Club South Africa at Diners Club

Anita Opperman, Director Expert Sales at Mastercard


Conference Closes


Guests arrive at the Dinner Venue Emperors Palace Senate II




Networking Dinner
Evening entertainment sponsored by Emperors Palace


Thursday: 26 October 2023


Breakfast and networking



Welcome Back


Technology Session



International Relations and travel risk

This session will unpack the real time issues concerning the travel obligations of travellers travelling abroad. We will discuss the risks and safety of travellers. Practical steps to take when your traveller loses their passport in a foreign country.

Moderator; Maureen Masuku Group Travel & M.I.C.E, Procurement, Financial Services

Mathapelo Monaisa Director: Internal Communication and Social Media, DIRCO


Coffee and networking sponsored by Rennies BCD Travel


Hotel Grading

Hotel grading and classification determine both the standard of the hotel offering that is available at a destination and the ability to purchase hotel accommodation that meets the expectation. The grading and classification of hotels informs consumers on how to recognise quality, differentiate all levels of facilities and services and offers greater transparency.

Risk assessment to grade a hotel.  Criteria of grading, who checks the hotels and rates them. How do we make sure our travellers go to safe hotels?

Heather Nel, TGCSA Accredited Grading Assessor (National & Game Lodges)
Maureen Masuku, Group Travel & M.I.C.E, Procurement, Financial Services


Final Closing Session


Prize Giving and Conference Wrap up

Delegate Rates

R 2700 Buyer Member

R 3500 Supplier Member

R 3350 Non Member Buyer

R 3950 Non Member Supplier

R 20000 Special 8 (4 suppliers & 4 buyers)

Conference Sponsors 2023

Gold Sponsor
Gold Sponsor
Registration Sponsor
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